Steam Problem

[Anuan]

The program, I've not been blasted with superheated water vapour.

Okay, so my father has just purchased a brand spanking new laptop, and he's trying to put Steam on it to play Dawn of War II. However, we're running into the same problem as we had on the 6 year old PC. That is, Steam tries to update, gets to 26 percent, then either restarts or says that Steam is temporarily unavailable and dies.

Is there a way I can download the most updated version of Steam directly?
I've tried downloading and installing from the website =/

[The Rose Dragon]

Did you try asking on the Steam thread, in the Gaming (Other) forum, where this question probably belongs, as Steam is a gaming-related software? :smalltongue: (http://www.giantitp.com/forums/showthread.php?t=155491)

[IonDragon]

Check the Steam forums. They're quite extensive and may have an answer to this.
Does your internet connection drop any other downloads?
Are you running TOR, PeerGuardian/Block or any other network filtering software?
What operating system(s) and networking set up are you using?

[Anuan]

Check the Steam forums. They're quite extensive and may have an answer to this.
Does your internet connection drop any other downloads?
Are you running TOR, PeerGuardian/Block or any other network filtering software?
What operating system(s) and networking set up are you using?

1) Will probably do if I can't get a solution here.
2) Not generally.
3) Nope.
4) WIndows 7 Home Premium 64bit. No network set up, except for that we're using a wireless router as of yesterday. But this same problem was occuring long before we got the new router, and on the old Windows XP operating system on the old computer.

[IonDragon]

What is your antivirus, and/or firewall?
Do you have Windows Firewall enabled?
Do you have Steam added as an exception to any above firewalls?

[Anuan]

No Firewalls, it's got Norton but it recognised Steam as safe. Steam is literally the first thing we've tried to put on it.

[IonDragon]

You have a virus.

It goes by the name of Norton, or possibly Norton Internet Security. There's an 80% chance that any problems you are having with that computer are related.

I'm not even joking, Norton is hard to remove. My first diagnostic step, had I access to the computer would be to uninstall Norton.

[Anuan]

Norton is a mere trial that came preinstalled, and will be removed swiftly once we get Avast! Antivirus on there.

[IonDragon]

I recommend removing it posthaste and replacing it with AVG (http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html) until you get Avast or NOD32.