Fredaintdead
2011-10-17, 01:19 PM
So, I'm having a wee spot of bother here, and I was wondering if any of you noble folk could help me out.
Right, so, at 3pm today (GMT), I started noticing more and more sites become unavailable to me. Initially it was just Weregeek.com (which I was told was down for other people too), then it was spoonyexperiment.com (which I checked and was apparently up for other people), then it was google, then Youtube, then facebook, then pretty much every site. I ran some virus scans, and when they found nothing, I attempted to remedy the situation by simply disabling and then re-enabling my Local Area Connection, hoping that would reset things and everything would go back to normal.
This resulted in my internet connection completely shutting down. I checked my settings to those in the internet setup guide my university gave me, and everything appeared okay but there was still no improvement.
So I attempted a system restore to a point where none of these problems existed (yesterday 11pm GMT), upon computer restart, Windows informed me that the system restore attempt had failed, apparently because I have antivirus programs, so I ended up uninstalling AVG and MalwareBytes from my computer, and then attempted a further system restore... this also failed, and told me it was because of antivirus... even though at that point I really had none (It might have been counting Microsoft Security Essentials, but I wasn't about to leave my system completely unprotected).
At this point I cried and restarted my system. My internet sort of fixed itself here, I am currently able to access websites via my browsers, but at a cost. Firstly: The connection was much much slower. Secondly: The connection was much less reliable, as my browser would not respond at several points. Thirdly: I could not reinstall AVG (managed to get MalwareBytes back though). Fourth: I could not update anything (i.e. MalwareBytes, Windows itself and Microsoft Security Essentials). Fifth: I could not log on to any other program of mine that required the internet, e.g. Skype and AIM.
I have tried going to the university tech support help desk, but it was closed.
Extra information:
- My system is a Packard Bell Laptop running Windows 7 (64-bit).
Any help you can give me would be appreciated. I have contemplated doing a factory conditions reset, but this has two problems, 1) I don't want to have to do that until I have no other option, and 2) I think I might be missing one of the disks.
Right, so, at 3pm today (GMT), I started noticing more and more sites become unavailable to me. Initially it was just Weregeek.com (which I was told was down for other people too), then it was spoonyexperiment.com (which I checked and was apparently up for other people), then it was google, then Youtube, then facebook, then pretty much every site. I ran some virus scans, and when they found nothing, I attempted to remedy the situation by simply disabling and then re-enabling my Local Area Connection, hoping that would reset things and everything would go back to normal.
This resulted in my internet connection completely shutting down. I checked my settings to those in the internet setup guide my university gave me, and everything appeared okay but there was still no improvement.
So I attempted a system restore to a point where none of these problems existed (yesterday 11pm GMT), upon computer restart, Windows informed me that the system restore attempt had failed, apparently because I have antivirus programs, so I ended up uninstalling AVG and MalwareBytes from my computer, and then attempted a further system restore... this also failed, and told me it was because of antivirus... even though at that point I really had none (It might have been counting Microsoft Security Essentials, but I wasn't about to leave my system completely unprotected).
At this point I cried and restarted my system. My internet sort of fixed itself here, I am currently able to access websites via my browsers, but at a cost. Firstly: The connection was much much slower. Secondly: The connection was much less reliable, as my browser would not respond at several points. Thirdly: I could not reinstall AVG (managed to get MalwareBytes back though). Fourth: I could not update anything (i.e. MalwareBytes, Windows itself and Microsoft Security Essentials). Fifth: I could not log on to any other program of mine that required the internet, e.g. Skype and AIM.
I have tried going to the university tech support help desk, but it was closed.
Extra information:
- My system is a Packard Bell Laptop running Windows 7 (64-bit).
Any help you can give me would be appreciated. I have contemplated doing a factory conditions reset, but this has two problems, 1) I don't want to have to do that until I have no other option, and 2) I think I might be missing one of the disks.