LordShotGun
2012-11-01, 07:20 PM
This is perhaps not the best forum to ask questions on, but it is the only one reachable by my phone.
Currently I have just moved into a new house and signed up with comcast/xfinity for internet and TV services and they gave me an Arris TG862G/CT Modem.
It works fine most of the time but has intermittent drops of service that can last anywhere from 30 seconds to nearly an hour. I am using a wired Ethernet connection and a windows 7 operating system.
I don't think it is a wire issue as the signal strength is decent and I just stripped and replaced nearly all my coax cable connections. This leads me to believe it is a modem issue.
I am more of a computer hardware guy (thus owning my own set of wire stripper and cable crimper) and while I know enough about software, this problem has me and my google fu stumped.
Edit: Oh, and the TV service works fine, thus increasing my suspicions that it is not a cable issue.
Currently I have just moved into a new house and signed up with comcast/xfinity for internet and TV services and they gave me an Arris TG862G/CT Modem.
It works fine most of the time but has intermittent drops of service that can last anywhere from 30 seconds to nearly an hour. I am using a wired Ethernet connection and a windows 7 operating system.
I don't think it is a wire issue as the signal strength is decent and I just stripped and replaced nearly all my coax cable connections. This leads me to believe it is a modem issue.
I am more of a computer hardware guy (thus owning my own set of wire stripper and cable crimper) and while I know enough about software, this problem has me and my google fu stumped.
Edit: Oh, and the TV service works fine, thus increasing my suspicions that it is not a cable issue.