The man actually takes a step back. Some things, helpful or not, only work if the true nature is not revealed. This is one of them. Your friend's enchantment can be cured, but the cure is unlikely to work if they are aware of what is going on.
Strangely, the step back seems to help. The emotions quiet somewhat, enough to feel like she's more in control.
However tentative that state always is. How very very tentative. Stay asleep. Please.
Take a breath, focus on the matter at hand.
"But that doesn't answer the question. Why are you doing this, 'helping', at all?"
"Fear and creativity are conjoined twins." Absentee Spirit