Yes, yes I can absolutely help with special." She nods a few times, using the pen, and crossing out a few specific boxes.
Most of them, really.
And writing in much, much better info info the bubbles.
Before switching to the next page, and filling in more info.
And the next page, and filling in more.
Then she closes it all up, nods, and hands him the notepad.
"Here you are. Your records. If you're sure, and would like to go over them."