"It has been... difficult." She brushes the parted sweep of her bangs back somewhat, less out of irritation than nervous habit, before nodding. "Of course, it-it's no trouble at all." She winces minutely at her own choice of words. No trouble at all? As if she had the privilege to complain that the couple might be troubling her. She was a guest, invited by their son, not themselves, and came here to ask for their aid. If anything, she was troubling them.