2008-07-07, 01:23 PM (ISO 8601)
Re: Ordering Issues from APE Games
I apologize for the delay in getting an answer to you, but we are just returning from the holiday weekend here in the US.
The easiest way for me to investigate why you have not received your order is for you to email me with the name that was used to place the order. Other information (the order #, date of order, your address) may be helpful in determining what has happened.
I can look into things and have a reply (with what I know as I start the inquiry) to you within 24 hours of receiving the information about your order.
Please email me at the address below and provide your name as it appeared on the order.
Last edited by APEGames Help; 2008-07-07 at 01:24 PM.
If I can provide further assistance, please do not hesitate to let me know.
Ookoodook Shipping Manager
APE Games Customer Service Manager