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Thread: Monitor issues
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2010-08-01, 10:55 PM (ISO 8601)
- Join Date
- Apr 2010
Monitor issues
So, a little over two weeks ago, I bought a new LG widescreen monitor. Now, ONE FRIGGIN DAY PAST THE RETURN DATE, it doesn't work. If it's plugged in at all it simply flashes the LG logo, and completely ignores the power button.
Any ideas as to what the problem might be?
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2010-08-01, 11:00 PM (ISO 8601)
- Join Date
- Sep 2007
- Location
- Mexico
- Gender
Re: Monitor issues
Make sure it's plugged correctly.
Sometimes, things as simple as touching the cable might move it.
Also, make sure you installed it properly:
Do you have it tilted upwards or downwards? Sometimes things like that also affect it.Last edited by Crimmy : Tomorrow at 26:72 DM.
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2010-08-01, 11:10 PM (ISO 8601)
- Join Date
- Apr 2010
Re: Monitor issues
I've checked how it's plugged in- that's not the problem. I've also tried multiple cables, both DVI and VGA-neither worked. The same computer/vid card/power outlet works with my old monitor, so that's not the problem, either.
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2010-08-02, 12:52 AM (ISO 8601)
- Join Date
- Feb 2008
- Location
- england, home of rain
- Gender
Re: Monitor issues
youve got a virus in your monitor!
.......... yeah.... sorry, thats kinda an inside joke with me and my friends, since the erm... how to put it politely. the daft one, of our friends had a problem with his monitor and took it to his friend who was good with computors, and he told him as a joke "youve got a virus in your monitor, you need a new one" when it was his graphics card. but the thing is, he believed him, and went and got a new monitor.
so now whenever someone is gullable or has a problem with their monitor it gets mentioned. i felt that even though the likely hood of some of my friends seeing this post was low, i still had to keep up the tradition.
in all seriousness. i have no idea.
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2010-08-03, 06:37 AM (ISO 8601)
- Join Date
- Nov 2007
- Location
- Cippa's River Meadow
- Gender
Re: Monitor issues
If you've bought it only 2 weeks ago, it should still be within the manufacturer's warranty.
Admittedly, it's a lot more hassle to return something to the manufacturer, but it's probably cheaper than buying a new monitor.
Since you've checked the cables and it powers on, can you get into BIOS or start up in safe mode? Does the LG website have a list of known issues with your model of monitor?
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2010-08-03, 06:42 AM (ISO 8601)
- Join Date
- Jul 2009
- Location
- The cold north
Re: Monitor issues
When you say that it ignores the power button, do you mean that it seems as if it doesn't get any power at times, or that you can't turn it off?
At this point, having tried shifting cables and tried another monitor, I'd send it back for a new one, as I guess that you have at least one year warranty on it. You might want to check and see if there are any stores close by that handle warranty cases like this for LG, because then you might be able to get a new one asap.Every time I post a statement feel free to add 'In my opinion...' whenever applicable.
Avatar by Balford
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2010-08-03, 06:49 AM (ISO 8601)
- Join Date
- Feb 2007
- Location
- Some say he's in Scotland
Re: Monitor issues
As has been said already, even if the store's return policy is up, the manufacturer of the monitor usually has at least 1, often 3, years warranty where you can get a new monitor in exchange for the old one.
Go to the LG website and check there, and you'll find the warranty information and the phone numbers and/or e-mail adress that you need to contact them for a new monitor.
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2010-08-03, 07:12 AM (ISO 8601)
- Join Date
- Aug 2005
- Location
- Refugee of Aiur
- Gender
Re: Monitor issues
you could replace your motherboard...
sorry Ku, couldn't resist it. play a game of SCII to calm yourself down...
back to topic. i'd probably try to return it for exchange anyway. the worse thay can say is no.
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2010-08-03, 07:17 AM (ISO 8601)
- Join Date
- Feb 2009
Re: Monitor issues
The best advice I can give is to call the store, and see what they say to do.
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2010-08-03, 11:26 AM (ISO 8601)
- Join Date
- Nov 2009
- Location
- Canadia
Re: Monitor issues
Since you are only 1 day after the return date, I would try to return it, or at least ask for an exchange. Most stores that I deal with are usually pretty good about this kind of thing.
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2010-08-03, 11:32 AM (ISO 8601)
- Join Date
- Sep 2008
- Location
- UK
- Gender
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2010-08-03, 12:12 PM (ISO 8601)
- Join Date
- Jul 2009
- Location
- The cold north
Re: Monitor issues
Every time I post a statement feel free to add 'In my opinion...' whenever applicable.
Avatar by Balford