Main site problem

[Rogan]

This thread is for forum issues only, please.

That said, please check the link/bookmark you are using, or the URL you are typing in the address bar to make sure you are going to http://www.giantitp.com, and double check that it is http:// not https:// (only the forums are https at the moment) and includes the www. The site should still redirect you if any of those are missing, but sometimes your browser could experience errors.

Sorry for posting in the wrong thread before.

I did not use a bookmark, but the link from the Site Navigation here at the forum. But if nobody else got a problem, it's propably on my end. I will try again tomorrow.

[larper]

Having nearly the same problem. All links, images, comics, and redirects that are under the www . giantitp . com site will have the trailing slash of the main site clipped from the address.
So, for example, www . giantitp . com/comics . html gets turned into www . giantitp . comcomics . html. Therefore, all images and links on the main page of www . giantitp . com are unloadable.
Using the latest version of Firefox.
The site works fine using MS Edge.
This started happening around Monday, Feb 24, 2020.

(Sorry, had to separate the addresses with spaces since the site won't let me post links, and it automatically turns anything that looks like a URL into a link.)

[Tibbius]

Having nearly the same problem. All links, images, comics, and redirects that are under the www . giantitp . com site will have the trailing slash of the main site clipped from the address.
So, for example, www . giantitp . com/comics . html gets turned into www . giantitp . comcomics . html. Therefore, all images and links on the main page of www . giantitp . com are unloadable.
Using the latest version of Firefox.
The site works fine using MS Edge.
This started happening around Monday, Feb 24, 2020.

(Sorry, had to separate the addresses with spaces since the site won't let me post links, and it automatically turns anything that looks like a URL into a link.)

Same issue. Broken on Firefox, works on Edge. Latest comic is good as always.

[larper]

Same issue. Broken on Firefox, works on Edge. Latest comic is good as always.

Ok, think I figured it out. This will affect all Firefox users that automatically update their Firefox browser.

Mozilla is releasing DoH on by default. The giantitp website does not use https. For whatever reason, navigating to simple http addresses is not being resolved correctly by Firefox using the DoH servers. I fixed the problem by adding the giantitp domain to the network.trr.excluded-domains setting in about:config.

Hopefully, when Mozilla rolls out DoH for real, they will have resolved this problem.

[Khedrac]

Firefox version 73.0.1 (64-bit) here, and I am pretty sure it is set to auto-update - I cannot reproduce this problem so I don't think it is simply "Firefox", there must be more to it than that. Are you using a mobile version of firefox or the full browser? (I am using the full browser.)

[larper]

Firefox version 73.0.1 (64-bit) here, and I am pretty sure it is set to auto-update - I cannot reproduce this problem so I don't think it is simply "Firefox", there must be more to it than that. Are you using a mobile version of firefox or the full browser? (I am using the full browser.)

Same version, full browser.

All I can say is that once I found out that Mozilla was turning on DoH today, it sounded like it might be the problem. So I researched how to turn it off. Adding giantitp to the exclusion list seemed the best option and it cleared up the problem immediately.

Could also have something to do with the combination of 73.0.1 and the OS. Windows 10 here.

[Tibbius]

Interesting. I didn't change anything about the config list and my excluded domains remain blank, but the problem with main page has gone away in Firefox now.

[Rawhide]

The problem isn't with DoH (DNS over HTTPS). Our DNS servers support HTTPS. There's a bug in Firefox causing it to behave differently to every other browser on redirects. No big deal, the problem fixes itself after the first error, unless you also have another setting in Cloudflare enabled which causes it to trigger every single request. I just happened to fix it when you made the change.

I can't wait to be rid of this old server entirely.

[Grey_Wolf_c]

I can't wait to be rid of this old server entirely.

If I may ask, is that the patreon-backed plan, or an idle wish?

Grey Wolf

[Rawhide]

If I may ask, is that the patreon-backed plan, or an idle wish?

Grey Wolf

It's happening.

[f00bar]

There's a bug in Firefox causing it to behave differently to every other browser on redirects. No big deal, the problem fixes itself after the first error

Sorry, I'm no tech guru, but this is definitely not a Bug in Firefox.
When trying to GET giantitp.com/comics/oots1193.html
The server replies with

301 Moved Permanently
[...]
location: giantitp.comcomics/oots1193.html

in the header, and Firefoy does the only right thing: redirecting to the URL given in the location header,
and caching that answer, not trying to connect to /comics/oots1193.html again (because its 301'ed).

And at least for me the Problem does not solve itself: sometimes the site does load, sometimes it doesn't.
Deactivating the cache helped alot, but the site is still not working reliable.

[Rawhide]

Sorry, I'm no tech guru, but this is definitely not a Bug in Firefox.

If you've got a problem that only occurs in one specific browser...

I've made some changes to accomodate Firefox.

P.S. If anyone is going to the old forums URL and doesn't get redirected to the new location, you're going to have some massive problems in a couple of weeks. Please ask your ISP why your DNS isn't updating.

[larper]

Cannot navigate to comic, and the giantitp main site will not load images. When attempting to view the latest OOtS comic, get a message saying the site is not redirecting correctly.

Firefox latest version.

[Resileaf]

Cannot navigate to comic, and the giantitp main site will not load images. When attempting to view the latest OOtS comic, get a message saying the site is not redirecting correctly.

Firefox latest version.

To add to this, the problem seems to be related to either Firefox or a plug-in on Firefox, because I have the same problem but can see the comic properly on Chrome.

Plug-ins are Ghostery, Adblock Plus and Avast.

[larper]

To add to this, the problem seems to be related to either Firefox or a plug-in on Firefox, because I have the same problem but can see the comic properly on Chrome.

Plug-ins are Ghostery, Adblock Plus and Avast.

I use Adblock as well.

The real issue is, none of these problems occurred until Feb 25th or so. It is either the latest version of Firefox where it turned on new security features by default, or it has something to do with changes to the site in support of the new forums.

[Rawhide]

The main website is now on the new server and using https exclusively. Old links should redirect.

P.S. If anyone is going to the old forums URL and doesn't get redirected to the new location, you're going to have some massive problems in a couple of weeks. Please ask your ISP why your DNS isn't updating.

If you're having any issues, check the above link. If it doesn't redirect you, complain to your ISP. Your DNS should have stopped using that IP address months ago.