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  1. - Top - End - #31
    Dwarf in the Playground
    Join Date
    Nov 2010

    Default Re: Site Loading Issues since around 50 minutes ago

    Quote Originally Posted by reddir View Post
    The forum was great for me over the weekend, starting Saturday morning, but suddenly maybe 30 minutes ago it got really bad starting with slowdowns worse than last week before becoming continual 'busy, try later'.
    So...now it is all better and no delays or 'try later' messages... not sure when it got better.

  2. - Top - End - #32
    Barbarian in the Playground
     
    DwarfClericGuy

    Join Date
    Aug 2005
    Location
    Virtual Austin

    Default Re: Site Loading Issues since around 50 minutes ago

    Quote Originally Posted by Aedilred View Post
    Guys, I think it's been said before that the "me too" posts are not helpful in this sort of thread.
    It's quite helpful.

    I wasn't sure if it was the site, my modem, my router, my cabling, the computer...

    Coming here and seeing that a large number of other people were having the same issue saved me both time and stress.

  3. - Top - End - #33
    Spamalot in the Playground
     
    Psyren's Avatar

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    Oct 2010
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    Default Re: Site Loading Issues since around 50 minutes ago

    Quote Originally Posted by Democratus View Post
    I wasn't sure if it was the site, my modem, my router, my cabling, the computer...

    Coming here and seeing that a large number of other people were having the same issue saved me both time and stress.
    You can generally rule out those other things by loading any other webpage/video/etc.

    Quote Originally Posted by The Giant View Post
    But really, the important lesson here is this: Rather than making assumptions that don't fit with the text and then complaining about the text being wrong, why not just choose different assumptions that DO fit with the text?
    Quote Originally Posted by gogogome View Post
    Cheers to Psyren the MVP "naysayer".
    Plague Doctor by Crimmy
    Ext. Sig (Handbooks/Creations)

  4. - Top - End - #34
    Dragon in the Playground Moderator
     
    Peelee's Avatar

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    Dec 2009
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    Birmingham, AL
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    Default Re: Site Loading Issues since around 50 minutes ago

    Quote Originally Posted by LeSwordfish View Post
    Given that last time this happened there was nothing from moderators until the site went down completely it would be very nice to have some confirmation that they're aware of it and working on it, that the right people are aware, etc etc.
    Spoiler: From the last time there were server issues:
    Show
    Last edited by Peelee; 2020-07-29 at 02:04 PM.
    The Mod on the Silver Mountain avatars by the wonderfully talented Cuthalion!
    Spoiler: Avatar collection
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    Spoiler: Come down with fire
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    Spoiler: Lift my spirit higher
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    Spoiler: Someone's screaming my name
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    If anyone has a crayon drawing they would like to put on the Kickstarter Reward Collection Thread, PM me.

  5. - Top - End - #35
    Sheriff in the Playground Administrator
     
    Roland St. Jude's Avatar

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    Sep 2005
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    Default Re: Site Loading Issues since around 50 minutes ago

    Sheriff: I'm leaving this open so that Rawhide can use it to crowdsource access info. But please don't use it to turn on each other, the mods, or anyone else. We're aware there are issues.
    Forum Rules

    Sheriff Roland by Chris the Pontifex

  6. - Top - End - #36
    Ettin in the Playground
     
    Rockphed's Avatar

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    Nov 2006
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    Near Giant Graffiti.
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    Default Re: Site Loading Issues since around 50 minutes ago

    Quote Originally Posted by Peelee View Post
    Spoiler: From the last time there were server issues:
    Show
    I expect the only thing most of the mods could comment on would be if there was an increase in the number of spam bots they were squashing. Even then I think somebody would notice all the spam threads. Except for Rolandbot you guys are only human after all. I'm just glad there is no mind control and I can go about my fun.
    Quote Originally Posted by Wardog View Post
    Rockphed said it well.
    Quote Originally Posted by Yuki Akuma View Post
    We should change the collective noun for crocodiles to "an abundance of crocodiles".
    Dragontar by Serpentine.

    Now offering unsolicited advice.

  7. - Top - End - #37
    Titan in the Playground
     
    LCP's Avatar

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    Nov 2009
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    UK

    Default Re: Site Loading Issues since around 50 minutes ago

    What Rich said is fine, and it's perfectly reasonable that volunteers for moderating forum discussions shouldn't necessarily be qualified to understand what's going on with the server issues - but there should be someone who does, and it would be nice for there to be the bare minimum of communication with the user base to tell us that that person/those people are on the job.

    As it is, I can guess that this problem was cleared up by some kind of intervention rather than going away on its own, because the "buddies" panel that told me who was online is gone from my sidebar - but it would be really nice to have been told that that intervention was happening. It would be nice too to know some top-level details like whether it's expected to be a stable, long-term solution, or whether there might be more difficulties ahead. Most of all, it'd be nice to just have confidence that when we the users are having technical issues, that is getting communicated to someone with the power to fix them on a reasonable timescale.
    Last edited by LCP; 2020-07-30 at 02:43 AM.
    Spoiler: My Games
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    WFRP 2E - Tales of Perilous Adventure
    The Hour After Midnight
    The Lord of Lost Heart
    Ill Met By Morrslieb

    Dark Heresy 1E - Wake of the Byzantium
    Episodes: I, II, III, IV, V

    WFRP 2E - The Bloody Crown
    Threads: I, II, III, IV, V, VI, VII, VIII, IX, X

  8. - Top - End - #38
    Ogre in the Playground
     
    Thragka's Avatar

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    Apr 2007
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    London

    Default Re: Site Loading Issues since around 50 minutes ago

    Quote Originally Posted by LCP View Post
    What Rich said is fine, and it's perfectly reasonable that volunteers for moderating forum discussions shouldn't necessarily be qualified to understand what's going on with the server issues - but there should be someone who does, and it would be nice for there to be the bare minimum of communication with the user base to tell us that that person/those people are on the job.

    As it is, I can guess that this problem was cleared up by some kind of intervention rather than going away on its own, because the "buddies" panel that told me who was online is gone from my sidebar - but it would be really nice to have been told that that intervention was happening. It would be nice too to know some top-level details like whether it's expected to be a stable, long-term solution, or whether there might be more difficulties ahead. Most of all, it'd be nice to just have confidence that when we the users are having technical issues, that is getting communicated to someone with the power to fix them on a reasonable timescale.
    Particularly given that many of us are now donating via Patreon with the express purpose of keeping the boards in good shape. Don't get me wrong, I'm extremely happy to contribute to the costs of the infrastructure, because this forum is something I've got a huge amount of fun and fulfillment out of for many, many years, and it's only right to recognise that there are costs associated and want to give back. But on the flip side of that, while I certainly don't think it obligates Rich or anyone else to report to us, I do think it would be a positive community interaction and a considerate choice for us to be told a little more about how these issues are being addressed.
    Avatar by LCP

  9. - Top - End - #39
    Miniature Giant Space Hamster in the Playground Administrator
     
    Rawhide's Avatar

    Join Date
    Sep 2005
    Location
    Australia
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    Male

    Default Re: Site Loading Issues since around 50 minutes ago

    Ok, so let me get one thing absolutely positively clear. Rich held off for years, over a decade, from doing any sort of donation drive or crowd funding (without a direct return for the pledge, such as in the Kickstarter) because he was concerned that it would make people feel entitled. He was concerned they were going to start demanding to know more about his business. Please don't prove him right.

    We are not, and are never going to talk about the internals of how everything runs here. This is standard, this is normal, we are hardly about to reveal the best ways to take the site down, or the specifics of what we've done to mitigate that.

    ---

    On the topic of "me toos". Jumping in to say "me too" is never helpful.

    However, adding additional information, and being detailed about it, is useful to a point. It's useful for a few additional people to state that the problem is also happening to them, at this time (including timezone), that they are in this geographical region, that they are using this browser, etc. etc. (whatever information may be relevant to the issue).

    However however, once it is established that the problem is affecting multiple users, additional posts that don't add new information in detail aren't helpful. So please be mindful about that.

    In short:
    1. Don't simply jump on to say "me too".
    2. Do reply, with detailed information, to confirm the issue.
    3. Don't continue to reply after the issue has been established, unless you have new information.


    ---

    Rich didn't know about the growing issues at the beginning of the year, because he was on holiday, he wasn't paying attention to the board or emails. He's no longer on holiday.

    "My Hobby: Replacing your soap with gravy" by rtg0922, Doll and Clint "Rawhide" Eastwood by Sneak

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