2011-08-23, 09:39 AM (ISO 8601)
Re: Ordering Issues from APE Games
Misrepresentation. You combined the orders. I was always supposed to get the books before the games, I don't know in May perhaps. The whole reason to order them separately was to avoid a delay. HAH! There were two book orders as one was a gift, and I don't like wrapping. So I paid $5.95 to have it come on it's own so I could just give it to him.
Originally Posted by apegamer
Above/beyond. Where is that? By sending me books I'd paid for? By charging me shipping 3 times and keeping the extra? The not returning it on your own and having me jump through hoops? It wasn't extra shipping. If I hadn't complained, are you saying you would have returned it yourselves? No. Because you then said that I'd had combined orders.
I am not happy because after all of the delays, which I can understand, but to then top it off with trying to get what was mine by having to argue was it. Last straw. I asked about it, and got turned away at first. She didn't read/bother to look up my orders. It was stated in the e-mails attatched to her reply. She wasn't thorough. If she was offended by my condescension, well, she should be. They were insults. After 12 emails, 3 months, and misappropriated funds, my response stands.