I knew I should have added a ‘examples exaggerated to make the point’ disclaimer. Important point though, is this:
Yes, exactly. That’s what I’m getting at. The customer base IS hugely varied, there is nothing GW can do that will make everyone happy. So ninth needs to be judged on what it set out to do, which is what I always say. 8th suceeded at it’s goals, no doubt about that, but it also had flaws, which 9th is aiming to fix.