It seems a bit awkward that I went on to lay out why they didn't receive that specific kind of help, and did receive the type of help that was available and useful at the time, meaning all of this has already been addressed in detail.
Should I assume your quote of me clipped off there because you stopped reading at that point? It's not a convention I'm familiar with, and even the quote specified sending help, not helping period, but at this point we're clearly not on the same page for some reason.