Liliana approached the woman and gave her best non-threatening smile. "Good morning! I'm Evelyn, with Atlantis outreach. City hall asked us to perform a survey of the city to determine points of improvements. Do you have time to answer some questions?" She paused for a moment, just enough to seem polite, not long enough for someone not ready for it to actually refuse. "Wonderful! Do you live here in this building? How would you rate your overall living experience, on a scale of 1 to 7?"